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Privacy policy

TODO: This is a starter template, not legal advice. Have it reviewed against UK GDPR / the Data Protection Act 2018 and your actual data practices before publishing. Fill in the details marked TODO.

Last updated: TODO: date

Who we are

This website is operated by HubPilot ("we", "us", "our"), an independent HubSpot consultancy based in London, United Kingdom. The data controller is TODO: legal/trading name. You can contact us at hello@hub-pilot.com.

What data we collect

  • Contact details you provide via our forms or booking tool (name, email, company, message).
  • Information you share with us about your HubSpot setup and requirements.
  • Usage data collected through analytics and the HubSpot tracking code (see our cookie policy).

How we use it

  • To respond to enquiries and arrange calls.
  • To provide and improve our services.
  • With your consent, to send you relevant updates (you can unsubscribe at any time).

Our lawful bases are typically consent and legitimate interests. TODO: confirm.

Sharing and processors

We use third-party processors including HubSpot (CRM, forms, meetings and tracking) and TODO: list any analytics/email/hosting providers. We do not sell your personal data.

Retention

We keep personal data only as long as necessary for the purposes above. TODO: state retention periods.

Your rights

Under UK GDPR you have rights to access, rectify, erase, restrict and object to the processing of your data, and to data portability. To exercise these, email hello@hub-pilot.com. You can also complain to the Information Commissioner's Office (ICO).

Changes

We may update this policy from time to time. The latest version will always be on this page.